IRCTC started with online Bus Ticketing Booking as a business vertical

Vaibhav Srivastava

During the COVID-19 pandemic, when tourism business was at an all time low and train movement was also restricted, IRCTC started with online Bus Ticketing Booking as a business vertical and provide another mode of transport as last mile connectivity to the masses. With several disruptions due to the subsequent waves of COVID, the bus ticketing business has grown slowly but steadily. 2021-22, this vertical did a Gross Revenue of around Rs. 5 cr with IRCTC earnings of around Rs. 35 lacs. The business has tremendous potential and this can be scaled up by more than 100% in the current FY. Counter Booking Facility for Buses has already been made live. Efforts are being made to increase the visibility of this facility so that public may avail this facility.